Ep. 28 - Jason Fried, Co-founder/CEO of 37signals
Author of Rework and It Doesn't Have To Be Crazy At Work
This week, we were lucky to talk to Jason Fried, co-founder and CEO of 37signals (the company behind Basecamp and HEY) and a co-author of Rework, Remote and a few other books.
Jason and his co-founder David Hannemeier Hanson have played a great influence on me and Arnab for over a decade. So, we were very excited to have Jason on the podcast. This is our most over-researched and over-prepared episode!
[01:56] Introduction of Jason and 37signals
[04:32] Founder role vs. CEO role
[07:50] Working with the same co-founder for 20 years
[10:45] Disagreements between founders
[13:42] Disagree and commit principle
[15:38] The business side of things (numbers, accounting, etc.)
[19:22] On costs and profitability
[22:28] Intentionally keeping the company small
[26:05] Managing risk
[28:36] Jeff Bezos’ investment
[36:01] Working on several products at the same time
[37:12] Six-week cycles vs. long-term projects
[43:27] Evolution of 37signals
[50:40] Keeping products until the end of the Internet
[53:31] Calm companies
[53:56] Listening to customer feedback
[01:01:31] Jason's email is public. Is this a good idea?
[01:05:47] Employee performance reviews and fixed salaries
[01:07:53] Can the "calm company" mindset work in big companies?
[01:14:59] How does one find a calm company to work for?
[01:17:18] Publishing books
[01:20:53] On being contrarian and no politics at work
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Founder & CEO is kinda a BS title by Jason Fried
But what if you're wrong? by DHH
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